Effective Date: 7/7/25
Axxiom Elevator and its affiliated child sites (collectively, “Axxiom,” “we,” “our,” or “us”) respect your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our websites, request services, or interact with us.
1. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, phone number, email address, mailing address, and company name.
- Service Information: Details from service requests, work orders, customer support, or forms.
- Technical Data: IP address, device identifiers, browser type, referring URLs, and usage activity.
- Cookies & Analytics Data: We may use cookies and tracking technologies to collect usage and performance data.
2. How We Use Your Information
We use the information we collect to:
- Deliver and manage elevator services and maintenance.
- Respond to your inquiries and requests.
- Communicate via phone, email, or SMS (with consent).
- Improve our websites, services, and user experience.
- Send relevant updates, service notifications, and promotional offers (if you opt in).
- Comply with legal and regulatory requirements.
3. Text Messaging (SMS) and 10DLC Compliance
We may use SMS text messaging to communicate important service alerts, appointment reminders, or promotional offers (with prior consent). In accordance with 10DLC (10-Digit Long Code) regulations and HIPAA compliance for healthcare-related communications, we disclose:
“No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
You may opt out of receiving text messages at any time by replying STOP. Message and data rates may apply.
4. Sharing of Personal Information
We do not sell your personal information. We may share your information with:
- Trusted vendors or contractors working on our behalf.
- Internal Axxiom Elevator subsidiaries to fulfill service needs.
- Regulatory bodies, law enforcement, or legal authorities, when required by law.
5. Your Privacy Rights California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal data we collect and how we use it.
- Request access to or deletion of your personal information.
- Opt out of the sale or sharing of your personal data (we do not sell your data).
- Correct inaccurate personal information.
- Limit the use of sensitive personal information (where applicable).
To exercise any of these rights, contact us at privacy@axxiomelevator.com or call [Insert Phone Number].
We will not discriminate against you for exercising your privacy rights.Florida Residents
Under the Florida Digital Bill of Rights (FDBR), Florida residents have the right to:
- Confirm whether we process your personal data.
- Access and delete personal information.
- Opt out of data collection for targeted advertising or profiling purposes (not applicable to our practices).
- Correct inaccuracies in their data.
To exercise your rights, contact us at privacy@axxiomelevator.com.
6. Your Choices
You can control your personal information by:
- Unsubscribing from marketing emails via the unsubscribe link.
- Opting out of SMS by replying STOP.
- Disabling cookies in your browser preferences.
- Contacting us to request access, correction, or deletion of your data.
7. Data Security
We use physical, administrative, and technical safeguards to protect your data. While we strive to secure your information, no method is 100% foolproof, and we encourage you to exercise caution when sharing personal data online.
8. Third-Party Links
Our websites may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
9. Children’s Privacy
Our websites are not directed to children under 13. We do not knowingly collect personal data from minors.
10. Policy Updates
We may revise this Privacy Policy at any time. The updated version will be posted with the revised “Effective Date.” Continued use of our services after changes indicates your acceptance.
11. Contact Us
If you have any questions, requests, or concerns, please contact us:
Axxiom Elevator
5915 PARK DRIVE / MARGATE, FL 33063
Email: privacy@axxiomelevator.com
Phone: 480-557-7600